Return Policy

An order can be returned within 48 hours of delivery. No questions asked.  Check the E Mail entered by you while placing the order. You will see the Return option in the delivery confirmation E Mail (Titled your order has been delivered) sent by us. Our courier partner will pick the product from your address.  Once the product has been received by the supplier, we will contact you to get your bank details and initiate immediate refund.


An order can be cancelled till the time it has been accepted by the supplier. You can cancel an order by Clicking on Cancel button in the order confirmation E Mail. Check the E Mail ID you entered while placing the order. We will contact you to get your bank details and initiate immediate refund.


You can now return the Product if you are not satisfied (No Question will be ask), Received damaged or defective orders to us in few easy steps within 48 or more Hours (as per Shown) of receiving the consignment.

Follow the below steps for easy returns. You may raise a request by Email us or on contact us on receipt of the return request, we may arrange the Pickup for most of the regions. If your Pin code does not fall in purview of our company pickup policy, then you may have to arrange the shipping from your end. The product to be returned should be finely packed in return package with original packing and tags. We will process 100% refunds * once we receive the product at our end. The refunds are subjected to buy2carts quality team’s evaluation of the product condition and other parameters meeting our 7 days’ return policy.


Our Return Policy, that you can return or replace purchase Product within 48 or more Hours (as per Shown) and the policy will give you cash refund according to the following condition are to be follow:

You can return product will continue on the basis of return policy within 48 or more Hours (as per Shown) of the date of purchase made by the customer, the Buy2carts will be refund 100% of your order made.  

But should not contain the following manner:

A] Any Damage of the product made by the customer.  

1. Products will continue on the basis of replacement policy; the customer can replace the product easily within 48 or more Hours (as per Shown) but does not exceed 48 or more Hours (as per Shown).


If any, a customer have received any damage product from Buy2carts will have return or inform to us the product within 24 hours of the date of you have order placed on Buy2carts.  The customer can easily contact us for return request of such damage product and Proceeds to return request on through Received order confirmation Email at the time you order made.  

RECEIVE different product instead you given order 

If any, a customer have received any different product from Buy2carts, he/she have the right to return such product and have file a complaint against the product. Your return request will process within 24 hours.

Order Automatically Cancel

The Order conformation is on the basis of your Pin code / Zip code, No order is conformed if,

    A) Pin Code can’t be located.

    B) Location is not valid.

    C) Address given by customer is not perfect.

    D) Service not Available.

Future information check your E-mail.Note: Must be a customer can return request or contact us within 24 hours of the order you have placed.”

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